Solution Analyst/ Technical Program Manager
JP Morgan Services India Pvt LtdJob Description
Solution Analyst/ Technical Program Manager
As the Strategy Advancement Program Lead within the Tech, Data, & Product Learning & Development group, you will be working with the Product Owners across POWER UP, DEV UP and Ignite to plan and deliver high profile events and take the lead across certain events in location in partnership with Tech location leaders to bring the participant experience to life. Within the Tech, Data, & Product Learning & Development group, the Strategy Advancement pillar maximizes opportunities for all employees in the Tech, Data, & Product segment to connect, share knowledge & skills to create a continuous improvement culture and promote application of these to increase speed and quality of delivery towards the organization’s strategic agenda. We strategize, design, build and implement events (POWER UP, DEV UP) and support social learning communities (Ignite) that make the organization and its subject matter experts accessible, and we are looking for a Program lead to join our dynamic and ambitious team.
Travel will be required.
Job Responsibilities:
Overall accountability for the end-to-end planning and management of a set of Strategy Advancement events (POWER UP) that are delivered globally across multiple LOBs and locations – working with Product owners, Learning Domain partners, and coordinating and influencing key partners to deliver successful events which achieve the agreed participant experience outcomes.
Create the event ‘Playbook’, with best practice artifacts to support planning, risk management and event execution (including Run of Show) which will be utilized across all events so that they are planned and coordinated in a comprehensive and consistent way using best practice methods to drive efficiency.
Work closely with the TDP Learning & Development communications lead to ensure all branding and messaging used within standard artifacts is on point and appropriate
Input into delivery progress reporting across individual product areas and across the TDP Learning & Development group to feed into governance and sponsor forums
Design and manage the processes to adopt a strong expenses discipline across the products, working with F&BM and Product owners to monitor progress and identify spend issues early so action can be taken
Manage key partners, stakeholders and TDP Learning & Development interdependencies effectively
Drive the proactive mitigation/resolution of delivery related key risks and issues across TDP Learning & Development that impact event success
Line management of Strategy Advancement Delivery associate that will support delivery and marketing/ communications activities across all product areas
Provide mentorship to team members to support their ongoing development & business results
Required qualifications, capabilities and skills:
The successful candidate should have a proven record in delivering large scale global events and be an expert in the following areas:
Resource scheduling
Risk and Issue Management
Work breakdown and critical path management
Stakeholder management & Influencing
Critical thinking (anticipating problems and establishing methods to mitigate risks)
Benefits management – connecting methods for event delivery with measures of outcome success
Budget/Financial management
Executive Communications
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