Tata Capital Finance Ltd

Associate - Leasing - Central Operations - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM

Tata Capital Finance Ltd
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Associate - Leasing - Central Operations - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM

10099

To manage all operations activities at the branch and ensure customer satisfaction by resolving all customer queries thus supporting the Retail Loan Product process

Graduate in any discipline

o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
o  Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
o Coordinate with  the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
o Monitor repricing and update systems, based on inputs received from RBI/ business team
o Conduct impact analysis  and accordingly update systems after approval from the business team
o Release communication about rate increase or decrease to customer and update the web-portal system accordingly.
o Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested
o Ensure compliance to all Audit / RBI regulations.

Job role

Work location
Work locationThane, Mumbai - Lodha (I-Think Techno Campus) - B wing, I-Think Techno Campus, Building "B", 4th Floor, Off Pokhran Road No.-2,Behind TCS, Thane (West) - 400607, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

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