Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited
Pune
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Incident Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.

Must have Skills : Service Management Governance Good to Have Skills : Infrastructure Service Management Job Requirements :

Key Responsibilities : SIAM proactive demand for IM, MIM, SM Technical Experience : Experience in Incident/Request/Major Incident and Service Management

Professional Attributes : Good written and verbal communication skills

Job role

Work location
Work locationPune
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryTechnology / IT Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

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