Personal Banker-Inbound_BRANCH BANKING_0466_0962_1094858
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Personal Banker-Inbound_BRANCH BANKING_0466_0962_1094858
| KRAs: | ||
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| Redress customer needs pertaining to cash, DDs, cheque deposits, general information. | ||
| Speed and accuracy of transaction. | ||
| Exploitation of other business opportunities sensed. | ||
| Providing quality of experience that will ensure retention and positive word-of-mouth. | ||
| EXPERIENCE, QUALIFICATIONS & QUALITITIES | ||
| Experience of 1-2 years only. The experience should have been in the front-office of banks. | ||
| Graduate. | ||
| Well groomed and presentable. | ||
| Bilingual proficiency: English and local language | ||
| Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. | ||
| Computer proficiency a must. | ||
| AGE: 22-25 years | ||
| OTHERS: | ||
| Reporting to: Service Manager / Branch Manager (depending on size of branch) | ||
| TARGET: | ||
| ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange | ||
| THE ROLE (bold): | ||
| REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS | ||
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