Trading Service Analyst
JP Morgan Services India Pvt LtdJob Description
Trading Service Analyst
As a Trade Services Analyst in Manual Payments Reference Team, you will be instrumental in supporting daily operations by manually updating reference data for payees based on client instructions. Reporting to an Associate (Process Manager), you will ensure adherence to risk and control guidelines while maintaining high standards of accuracy. This role requires processing client directives during U.S. hours, necessitating a dedicated night shift schedule
Job responsibilities
- Ensure payment instructions are authenticated and authorized.
- Respond promptly to queries and resolve client issues.
- Meet all relevant deadlines and control requirements
- Provide accurate and complete MIS reports.
- Assist in training team members on job functions and procedures.
- Process backup tasks and identify improvements in work practices.
- Work independently and proactively identify tasks.
- Participate in function rotation within the group.
- Process client directives during U.S. hours in a night shift role.
- Maintain high standards of work quality and efficiency.
- Graduate with minimum 5 years in International Payment Processing Operations.
- Understanding of payment processing related to reference/static data
- Demonstrate experience in various aspects of payment processing.
- Utilize knowledge of MS Access, Excel, PowerPoint, and Word.
- Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
- Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
- Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
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