Telesales Executive

Job Description – Telesales Executive

Position-Telesales Executive

Job Summary

We are looking for a motivated and enthusiastic Telesales Executive to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products/services, generating leads, and converting them into sales.

• Key Responsibilities
• Make outbound calls to prospective and existing customers.
• Explain company products/services, features, benefits, pricing, and offers.
• Understand customer requirements and recommend suitable products/services.
• Generate leads and follow up with potential customers.
• Convert leads into sales and achieve assigned monthly/weekly targets.
• Maintain regular follow-ups with customers through calls and messages.
• Handle customer queries and provide accurate information.
• Maintain customer and sales records in CRM/Excel.
• Coordinate with the sales and support teams for smooth order processing.
• Build and maintain positive relationships with customers.
• Prepare daily/weekly sales and call reports.
• Stay updated about products, services, pricing, and competitors.
• Required Skills
• Excellent verbal communication and convincing skills.
• Good listening and interpersonal skills.
• Strong sales and negotiation abilities.
• Target-oriented and self-motivated approach.
• Basic knowledge of MS Office/Excel and CRM software.
• Ability to handle customer objections professionally.
• Good command of English and Hindi, Gujarati.
• Qualification
• Minimum 12th Pass / Graduate preferred.
• Freshers can apply; previous telesales/call-center experience will be an advantage.

Experience

• 1–3 years in telesales, telecalling, inside sales, customer service, or a related field.
• Key Performance Indicators (KPIs)Number of calls made.
• Qualified leads generated.
• Lead-to-sale conversion rate.
• Monthly sales/revenue achieved.
• Follow-up completion rate.
• Customer satisfaction and retention.
• Working Conditions
• Job Type: Full-time
• Department: TELESALES
• Location:GVMM,ODHAV
• Salary: SALARY + Incentives
• Reporting To: Sales Manager / Team Leader

Ideal CandidateThe ideal candidate should be confident, energetic, target-driven, and comfortable speaking with customers over the phone. A positive attitude and strong desire to achieve sales targets are essential.