Client Relationship Executive
Nilambur Teakwood FactoryFixed
₹25,000 - ₹26,000
Average Incentives*
₹5,000
Earning Potential
₹31,000
Fixed
₹25,000 - ₹26,000
Average Incentives
₹5,000
Earning Potential
₹31,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
Benefits include: Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Laptop, Health Insurance
Job Description
- Customer Support Executive – Order & Delivery CoordinationAbout the roleWe’re looking for a Customer Support Executive to take over once the sales team confirms an order. You’ll be the customer’s main point of contact for production and delivery. After delivery, you’ll coordinate any service or repair requests and follow up until they’re resolved. Key responsibilitiesReview confirmed orders with the sales team and follow up with customers on pending details, including fabric, colour, and finish selections.
- Confirm the customer’s selections and share them with the factory so production can proceed with the correct details.
- Follow up regularly with the factory on production progress, expected completion dates, and any delays.
- Answer customer calls and messages about order status. Share updates proactively when production or delivery timelines change.
- Coordinate dispatch and delivery with the factory, logistics team, and customer. Confirm when the order has been delivered.
- Record complaints and repair requests, coordinate with the service team, and keep customers informed until each issue is resolved.
- Maintain an up-to-date record of orders, customer approvals, delivery dates, and open service requests.
Job role
Job requirements
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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