Real Estate Sales Executive

Job Summary

Vamsa Realty is looking for a confident, responsible and customer-friendly Telecaller / Lead Qualification Executive. The person will contact assigned property prospects, understand their requirements, obtain permission before WhatsApp communication, maintain accurate records, schedule appointments, and coordinate qualified customers for project discussions and site visits.

When assigned, the executive will also accompany customers to project locations and ensure eligible prospects are correctly registered or tagged under Vamsa Realty’s channel-partner code. This is a quality-focused customer-engagement role—not merely high-volume calling.

Key Responsibilities·       

Contact assigned prospective buyers using the company-approved calling script and introduce Vamsa Realty honestly.

·       Understand and record preferred location, property type, configuration, budget, buying timeline, purchase purpose, funding needs and decision-makers.

·       Obtain explicit permission before sending information through WhatsApp; share only builder-approved brochures, price sheets and project information.

·       Record every attempt, response, qualification detail, consent, lead status and next action accurately in Excel or the prescribed CRM.

·       Classify leads as Hot, Warm, Nurture, Not Interested or Do Not Contact and complete follow-ups on time.

·       Schedule project presentations and site visits with the business associate and developer’s sales team.

·       Confirm visits, send approved reminders and help reduce customer no-shows.

·       Accompany qualified customers for site visits when assigned and provide professional coordination at the project location.

·       Ensure eligible customers are correctly registered/tagged under Vamsa Realty before or immediately upon arrival, following the developer’s project-specific procedure.

·       Complete required lead-registration, walk-in declaration, OTP or site-visit formalities with the authorised developer representative.

·       Capture the developer reference number or acknowledgement and record the project, visit date, sales representative, visit outcome and next action in the CRM.

·       Check for duplicate or prior registrations and immediately escalate any channel-partner attribution issue.

·       Respect Do-Not-Contact requests immediately, protect customer data and submit a concise daily activity report.

Candidate Requirements·       

Fresher to 3 years’ experience in telecalling, customer service, banking, loans, credit cards, insurance, automobiles, education, pre-sales or real estate.

·       Freshers with strong communication, listening and computer skills are encouraged to apply.

·       Fluency in English and at least one of Kannada, Hindi, Tamil, Telugu or Malayalam.

·       Comfortable using Excel, WhatsApp Business and basic CRM software while speaking with customers.

·       Polite, patient and professional telephone manner; able to understand requirements without pressuring customers.

·       Candidates familiar with Bengaluru locations and residential projects will have an advantage.

·       Willingness to travel to Bengaluru project locations for assigned site visits, including weekends when required.

Working Structure and Training·       

Three-month probation with structured training in real-estate fundamentals, active projects, calling scripts, qualification, CRM use, consent/DNC handling and site-visit procedures.

·       Weekend availability is important because customer site visits commonly occur on Saturdays and Sundays; the weekly off will be scheduled according to business needs.

·       The employee must update the CRM before proceeding to the next call and may handle only leads assigned by Vamsa Realty.

·       Performance reviews will be conducted during probation, with confirmation and salary revision based on demonstrated capability and business requirements.

Compensation and IncentivesThe fixed gross salary will be decided according to relevant experience, communication skills, CRM discipline, Bengaluru market familiarity and mock-call performance. Incentives will be governed by the company’s current written incentive policy.

·       Site-visit incentive: payable only for a genuine, unique, completed and developer-acknowledged site visit correctly attributed to Vamsa Realty.

·       Booking bonus: additional incentive may be paid after the developer confirms the booking and Vamsa Realty’s channel-partner attribution, subject to the applicable policy.

·       Appointments, customer no-shows, duplicate leads, fabricated visits, incomplete CRM records or rejected channel-partner claims do not qualify.

Important Working Rules

No false promises, misleading claims, guaranteed returns, unauthorised discounts or unofficial project information.

·       No bulk WhatsApp communication without recorded permission and no repeated calling after a customer opts out.

·       No collection of booking amounts, cash, cheques or customer payments; transactions are handled directly by the concerned developer.

·       No independent negotiation, signing of documents or commitments on behalf of Vamsa Realty or a developer.

·       No sharing, downloading, copying or privately retaining company/customer data.

·       All calls, follow-ups, permissions, site visits and outcomes must be recorded in the prescribed CRM or spreadsheet.

Performance Measurement·       

Quality of customer conversations and accuracy of lead qualification

·       CRM completeness, follow-up discipline and WhatsApp consent handling

·       Qualified leads and completed, validated site visits

·       Accuracy and timeliness of developer registration/tagging and attribution evidence

·       Site-visit show-up rate and booking contribution

·       Low complaint/opt-out rates and strict compliance with data-protection procedures

Performance will not be measured solely by the number of calls made.

How to Apply

Please send your résumé along with the following information:

·       Current location

·       Languages spoken

·       Previous telecalling/sales experience

·       Current and expected salary

·       Earliest joining date

·       Comfort with office-based work in Gunjur–Varthur and assigned weekend site visits

Email / WhatsApp: vamsa.realty@gmail.com | 98459 39011

Application subject: Real Estate Telecaller – [Candidate Name]