Assistant Branch Manager

Job Description – Assistant Branch Manager/Branch Manager (Gold Point)

Qualification:

Graduate with basic computer knowledge and MS Office skills.

Experience: 2-10Years in any Banking.

To Assist branch manager for consistent business development, customer

acquisition and retention and for achieving business & revenue targets while

ensuring quality service to customers, operational adherence, asset quality of

portfolio.

Areas of Responsibility :

* Achieve branch targets for all products and ensure profitability of the unit.

Ensure quality of business and operational efficiency through process

adherence.

* Maintain regular & continuous relationship with existing and potential

customers; constant study of the market and identify market trends to –aid

innovation and /or to meet the need(s) of customers by up-sell/cross-sell of

products. Initiate, implement/coordinate and participate in marketing for

achieving the above.

* Achieve customer delight through efficient customer service. Retain existing

customers and acquire new continuously. Collaborate with various departments

to ensure smooth functioning of the branch.

* Ensure operational adherence as per manual of instruction and laid down

policies and practices. Mitigation and prevention of risk (material & people) by

early and timely detection of fraud(s) and up-hold the vision and values of the

organization and goodwill of customers.

* To ensure organization revenue flow and protect customers long term interest

by regular follow, minimal in melting loss and judgmental skill in appraisal of

gold.

* Suggest and implement cost effective marketing activity specific to the region

and increase the customer walk-in and conversion of transaction.

* Efficient maintenance of branch books of accounts, documents and statutory

records and upkeep of branch premises and physical assets. Liaison and

coordination with statutory authorities and /or external agencies and ensure

compliance adherence, rule of law.

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