Customer Support Executive
Victaman Services Private LimitedFixed
₹16,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹16,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 82% candidates in last 9 days
17 applicants
Benefits include: PF, ESI (ESIC)
Job Description
- Job ResponsibilitiesHandle customer interactions through inbound and outbound calls and understand their queries, requirements, and concerns.
- Provide accurate information regarding products, services, accounts, bookings, payments, and other process-related queries.
- Assist customers with appropriate solutions while maintaining a polite and professional approach.
- Follow up with customers regarding pending requests, service issues, leads, payments, or other assigned cases.
- Coordinate with internal teams to ensure timely resolution and closure of customer concerns.
- Maintain accurate customer information, call records, case details, and follow-up updates in the system.
- Handle customer complaints and escalations effectively as per process guidelines.
- Ensure a positive customer experience through clear communication and proper query resolution.
- Adhere to company policies, process standards, quality requirements, and compliance guidelines.
- Achieve assigned process objectives while maintaining service quality and professional communication.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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