Customer Support Executive

Job Title: Customer Care Executive (Work From Home)                    

Salary: ₹12,000 to ₹15000 per month

Working Hours: 8 hours per day

Location: Remote (Work from Home)

Languages Required: Kannada, Hindi, English, Telugu

Job Summary:

We are seeking a dedicated and professional Customer Care Executive to join our team on a remote basis. As a key representative of our brand, you will handle customer inquiries and provide timely, accurate solutions to ensure a positive customer experience. Fluency in Kannada, Hindi, and English is essential.

Key Responsibilities:

• Answer incoming calls, messages, and emails from customers in a timely and professional manner
• Resolve customer complaints and issues effectively and efficiently
• Provide product/service information and assistance
• Maintain a positive and empathetic attitude toward customers at all times
• Document all customer interactions and update records accurately
• Follow communication scripts and standard procedures when handling different topics
• Escalate complex issues to senior staff when necessary
• Ensure customer satisfaction and support retention goals

Requirements:

• Fluency in Kannada, Hindi,Telugu and English (spoken )
• Basic computer knowledge and familiarity with communication tools (email, chat apps, etc.)
• Good communication and problem-solving skills
• Prior experience in customer support is a plus but not mandatory
• Self-motivated, disciplined, and able to work independently from home

Benefits:

• Fixed salary of ₹12000 to ₹15000/month
• Flexible 8-hour daily shift
• Work from the comfort of your home
• Opportunity to grow with a supportive team

Skill PrefeCustomer Service

Communication Skills

Problem Solving

Call Handling

Email Support

Client Relationship Management

MS Office

Data Entry

Team Coordination

Time Management

Complaint Resolution

Active Listening

Multitasking

CRM Software

Telecalling / Follow-up Skillsrence