International Voice Process Agent
Mergen Infotech (OPC) Private LimitedFixed
₹20,000 - ₹28,000
Earning Potential
₹28,000
Fixed
₹20,000 - ₹28,000
Earning Potential
₹28,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 20 Aug 2026 - 25 Aug 2026 | Time: 03.30 pm - 08.00 pm...
Urgently hiring
25 applicants
Benefits include: PF, Travel Allowance (TA), 5 working days
Job Description
Position: International Voice Process Executive
Location: HSR Layout, Sector 6, Bangalore
Work Mode: Work from Office
Shift: Night Shift
Working Days: 5 Days a Week
Weekly Off: 2 Days
Job Responsibilities
- Handle inbound/outbound international customer calls professionally.
- Understand customer requirements and provide accurate solutions.
- Maintain excellent communication and customer service standards.
- Follow call handling procedures, quality standards, and process guidelines.
- Maintain proper call records and update customer information.
- Meet assigned productivity, quality, and performance targets.
- Escalate complex customer issues to the appropriate team when required.
Requirements
- Excellent English communication skills – verbal and written.
- Comfortable working in a night shift.
- Good listening, problem-solving, and interpersonal skills.
- Previous experience in an international voice process/customer service is preferred.
- Freshers with strong communication skills may also apply.
- Candidates should be comfortable working from the HSR Layout, Sector 6 office.
Benefits
- 5-day working week
- Incentives as applicable
- Growth and learning opportunities
- Professional work environment
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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