Store Executive

Position Overview

The Executive – Stores & Logistics will manage the day-to-day operations of the assigned city store and coordinate local transportation, dispatches and proof of delivery (POD). Materials will be supplied primarily from the Central Warehouse in Hyderabad. The role will maintain approved Minimum Stock Levels (MSL), initiate replenishment, coordinate dispatches from Hyderabad, arrange local transport for client and internal indents, and ensure timely delivery, accurate system transactions and complete dispatch documentation.

• 1. Mini Store Operations & Inventory ControlManage day-to-day operations of the store, ensuring orderly storage, clear material identification, proper binning and efficient space utilization.
• Maintain accurate stock records for all receipts, issues, transfers, returns and dispatches in the designated ERP, ensure transactions are recorded on time.
• Conduct regular cycle counts and periodic physical stock verification; investigate and report discrepancies and coordinate corrective action with Central SCM.
• Maintain traceability of materials by item code, description, quantity, batch/serial number where applicable, and project/customer reference.
• 2. MSL Monitoring & ReplenishmentMaintain approved Minimum Stock Levels (MSL) for identified materials and monitor stock against consumption, open indents and upcoming requirements.
• Raise replenishment requests to the Central Warehouse, Hyderabad, before materials reach critical stock levels.
• Track replenishment requests, dispatch readiness, shipment details and transit status from Hyderabad; follow up proactively on delays and communicate potential shortages.
• Avoid stock-outs, unnecessary overstocking and ageing inventory through disciplined planning, consumption monitoring and timely escalation.
• 3. Central Warehouse Dispatch Coordination – HyderabadCoordinate with the Central Warehouse team in Hyderabad for timely picking, packing, documentation and dispatch of replenishment materials to the assigned city.
• Share clear requirements, item codes, quantities, priorities, delivery addresses and required-by dates to support accurate and timely dispatch.
• Follow up on dispatch schedules, transporter details, tracking information and expected arrival dates; escalate delays or discrepancies that may affect project or customer commitments.
• Confirm receipt of incoming shipments, reconcile quantities against transfer documents and report shortages, damage or mismatches promptly.
• 4. Local Logistics & Transportation CoordinationArrange and coordinate local transport for client and internal indents, including delivery to customer locations, project sites, service teams or other designated locations.
• Coordinate with local transporters, courier partners and delivery personnel to ensure timely pickup and delivery at reasonable cost, as per company-approved processes.
• Plan dispatches based on delivery priority, location, material readiness and committed timelines; consolidate shipments where practical without impacting delivery commitments.
• Ensure materials are packed, labelled, secured and handed over with the required delivery documents.
• Track local shipments and proactively communicate delays, failed deliveries, address issues or other exceptions to relevant stakeholders.
• 5. Client & Internal Indent FulfilmentReceive, validate and process approved client and internal indents, ensuring the correct materials and quantities are issued.
• prioritize indents based on project/site urgency and committed timelines in coordination with relevant internal teams.
• Pick, pack, issue and dispatch materials securely; update system records and inform requestors of dispatch and expected delivery.
• Maintain dispatch registers and ensure each shipment is linked to the relevant indent, customer/project reference and transport details.
• 6. Proof of Delivery (POD) & Dispatch ClosureObtain and maintain proof of delivery (POD), signed delivery challans, ePOD or other delivery confirmation for all applicable shipments.
• Follow up with transporters, delivery personnel, clients or site teams for pending PODs and close dispatch documentation within the defined turnaround time.
• Update delivery status and POD records in the designated system and share exceptions or unresolved PODs with Central SCM.
• Investigate and report short deliveries, damaged shipments, refused deliveries, returns and other delivery exceptions; coordinate resolution and closure.
• 7. Returns, Damages & Material ReconciliationManage returns from clients, project sites and internal teams; inspect and document returned materials and update stock records as per process.
• Coordinate damaged, defective, excess or incorrect materials with Central SCM and relevant quality/service teams for disposition or return to Hyderabad.
• Maintain records for return material authorizations, stock adjustments and transfers, following approved procedures.
• Support monthly stock reconciliation and promptly close gaps between physical stock and system balances.
• 8. Documentation, MIS & ComplianceMaintain daily records of receipts, issues, dispatches, transport bookings, shipment tracking, PODs, returns, stock on hand and pending indents.
• Share periodic reports with Central SCM covering MSL compliance, stock-outs/near-stock-outs, pending replenishments, dispatches, delivery TAT, pending PODs, ageing stock and discrepancies.
• Ensure all inventory and logistics transactions are supported by required documents and comply with company SOPs, ERP controls and audit requirements.
• Maintain a clean, safe and organized mini store, following applicable safety, security and 5S practices.
• 9. Stakeholder CoordinationAct as the local point of contact for project teams, service, sales, clients where applicable, local transporters and the Central Warehouse in Hyderabad.
• Coordinate with Central SCM to align city-level stock availability, replenishment and dispatch priorities with project demand.
• Communicate proactively on material availability, shipment status, delivery commitments, POD closure and supply risks.

• Key Measures of Success (KPIs)
• MSL adherence and reduction of stock-outs for approved items.
• Timely replenishment requests and follow-up on dispatches from Hyderabad.
• Inventory accuracy and timely completion of cycle counts / stock reconciliations.
• Client and internal indent fulfilment within agreed turnaround time (TAT).
• On-time dispatch and delivery performance for local shipments.
• POD collection and closure within the defined timeline.
• Accuracy and timeliness of ERP transactions, dispatch records.
• Control of excess, ageing, slow-moving, damaged and unaccounted inventory.
• Compliance with SOPs, safety standards, 5S and audit requirements.
• Effective coordination with Central SCM, local transporters and internal stakeholders.

• Key Competencies
• Ownership, accountability and execution discipline.
• Inventory control and attention to detail.
• Planning, prioritization and timely follow-up.
• Local transport and dispatch coordination.
• Customer and service orientation.
• Problem-solving and proactive escalation.
• Clear communication and cross-functional coordination.
• Integrity in handling company inventory, documents and delivery records.

• Qualifications & Experience
• Any graduate; a qualification in supply chain, logistics or warehouse management is an advantage.
• 2–3 years of relevant experience in stores, inventory, dispatch or logistics coordination.
• Working knowledge of ERP/inventory systems and MS Excel.
• Experience in stock reconciliation, material receipts/issues, dispatch documentation, transporter coordination and POD follow-up.
• Good communication skills in English and the local language of the city
• Ability to independently manage day-to-day store and local logistics activities while following Central SCM  processes.