Telecaller

Job Description – Telecollection ExecutiveCompany: DuesNexa LLP

Location: JP Nagar 7th Phase, Bengaluru

Job Type: Full-Time | Work From Office

Salary: ₹15,000 – ₹26,000 per month (Fixed + Incentives)

• Job ResponsibilitiesMake outbound calls to customers regarding overdue loan payments.
• Follow up with customers for pending EMIs and outstanding dues.
• Negotiate repayment arrangements and settlements as per company guidelines.
• Maintain daily collection targets and achieve monthly recovery goals.
• Update customer payment commitments (PTP), follow-ups and call remarks in CRM.
• Handle customer queries and payment-related concerns professionally.
• Maintain accurate collection reports and payment tracking.
• Follow RBI guidelines, client policies and ethical collection practices.
• Ensure professional communication without harassment or inappropriate recovery practices.
• Candidate RequirementsEducation: Minimum 12th Pass.
• Experience: Freshers and experienced candidates are welcome.
• Good communication and negotiation skills.
• Languages: Kannada, Hindi, Tamil, Telugu or English.
• Basic computer knowledge and CRM handling skills.
• Experience in Banking, NBFC, Fintech or Loan Collections is an added advantage.
• Target-oriented mindset and ability to handle customer objections.
• BenefitsAttractive salary with performance-based incentives.
• Professional training and career development.
• Growth opportunities within the company.

Supportive and professional work environment.

Website: www.duesnexa.com