Kotak Securities Limited

Customer Service Executive_SUPPORT SERVICES_0141_8677_1085470

Kotak Securities Limited
Coimbatore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Service Executive_SUPPORT SERVICES_0141_8677_1085470

Customer Service Executive - Support Services-Customer Service 

Job Role

End to End Resolution of  Requests / Complaints , escalations received from the customers , regulators and Management with quality communication within the defined Turn around time.  

Preparing weekly ,Fortnight and Monthly MIS  

Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.    

Job Requirements  Graduate

 Excellent written and oral communication skills

Eye for details

 Proficient in MS Office applications

 Prior experience of Customer Service in Retail Assets  will be an added advantage

 Should be a quick thinker and be able to communicate resolution/solutions to customers effectively

Strong interpersonal Skills  

Knowledge of systems like Siebel, Core

 

 

Job role

Work location
Work locationCoimbatore, 8677-Coimbatore-Pongiamal Laxmi Cmplx-Kangayampalayam-Br-TLN, Ground Floor, 3/147/5, Pongiamal Laxmi Complex, Kamaraj Nagar, Kangayampalayam, Sulur, Coimbatore, Tamil Nadu, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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