Back Office Operations Executive

Job Title: Back Office Admin Executive

Location: Pitampura, Delhi

Reporting To: CEO

Job SummaryWe are looking for a smart, organized, and proactive Back Office Admin Executive to support the day-to-day operations of the business. The candidate will work directly under the CEO and coordinate across accounts, e-commerce operations, clients, vendors, and internal teams.

Key Responsibilities

• Handle daily back-office and administrative operations
• Make and maintain entries in Tally (sales, purchases, expenses, invoices, etc.)
• Manage and coordinate orders received through website, Amazon, Flipkart, and other e-commerce platforms
• Coordinate with the packing and dispatch team for timely order processing
• Communicate with customers regarding orders, payments, and basic queries
• Coordinate with vendors for purchases, quotations, payments, and follow-ups
• Maintain office records, documents, reports, and important data
• Assist with invoicing, billing, and basic GST-related documentation
• Coordinate between different internal departments to ensure smooth operations
• Prepare basic reports and updates for management
• Handle follow-ups, calls, emails, and other official communications
• Provide administrative and secretarial support directly to the CEO
• Assist the CEO with day-to-day coordination, task tracking, and operational follow-ups

Requirements

• Good knowledge of Tally, MS Excel, Word, and Email
• Basic understanding of accounting and invoicing
• Familiarity with e-commerce platforms is preferred
• Good communication and coordination skills
• Strong organizational and follow-up abilities
• Ability to handle multiple tasks independently
• Responsible, detail-oriented, and proactive personality

Ideal Candidate: We are looking for someone who is reliable, honest, quick to learn, well-organized, and capable of taking ownership of daily office operations while working closely with senior management.