Customer Care Executive
Five Splash Infotech Pvt. LtdFixed
₹13,000 - ₹14,000
Average Incentives*
₹1,350
Earning Potential
₹15,350
Fixed
₹13,000 - ₹14,000
Average Incentives
₹1,350
Earning Potential
₹15,350
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
52 applicants
Benefits include: Overtime Pay, Flexible Working Hours
Job Description
Job Title: Customer Support Executive – Inbound Voice Process
Company: Fives Digital Company
Location: Hubli, Karnataka
Job Type: Full-Time
Working Days: 6 Days a Week (1 Rotational Week Off between Monday to Friday)
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Job Description:
We are hiring Customer Support Executives for the Inbound Voice Process for Nykaa Beauty. The ideal candidate will be responsible for handling customer queries, providing product-related information, and ensuring a seamless and satisfying customer experience over phone calls.
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Key Responsibilities:
Handle incoming customer calls related to orders, products, payments, deliveries, etc.
Resolve customer queries efficiently and professionally.
Maintain high levels of customer satisfaction through prompt and accurate communication.
Document customer interactions accurately in the system.
Escalate complex issues to the appropriate department when necessary.
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Requirements:
Minimum qualification: 10+2 (Graduate preferred).
Good communication skills in English and regional languages.
Prior experience in customer service (voice process) is an advantage.
Basic computer knowledge and typing skills.
Ability to work in rotational shifts (excluding Sundays).
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Additional Details:
Shift: Rotational (Day Shifts)
Week Off: 1 rotational off between Monday to Friday (Sunday working)
Location: Hubli (Candidates must be based in or willing to relocate to Hubli)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hubli to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hubli at apna.
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