Digital Sales Executive

Company: Sree Lakshmi Kalamkari Works

Location: Hyderabad

Reports to: Sales / Wholesale Manager

Employment type: Full-time

About Us:

Sree Lakshmi Kalamkari Works is a manufacturer and wholesale supplier of traditional Kalamkari Sarees, Fabric and Garments with roots in traditional craft hubs such as Pedana, Andhra Pradesh and a wholesale store located in Kompally, Hyderabad,

Role Summary:

You will be the first point of contact for customers who message or call after seeing our Instagram page, reels or ads. You will respond quickly, understand what the customer needs, share the right products and prices, follow up, and convert enquiries into orders.

Key Responsibilities:

• Reply to every new Social Media Leads such as Instagram, Facebook, Youtube and Twitter leads (DM or phone/WhatsApp enquiry) within specific time.
• Call and WhatsApp leads to understand their requirement: product, quantity, budget, occasion and delivery location.
• Share catalogues, designs, fabric details, prices and photos or videos, and explain what makes Kalamkari special.
• Follow up on every lead until it converts or is clearly closed, including same-day follow-ups on new leads.
• Take orders, confirm payment details and coordinate dispatch with the production and dispatch team.
• Handle queries on delivery, returns and order status politely.
• Pass on customer feedback and frequently requested designs to the design and production team.

Required Skills and Qualifications:

• Graduate in any stream (a marketing or sales background is a plus).
• 1–3 years of experience in inside sales, telecalling, e-commerce or social media sales. Freshers with strong communication skills may also apply.
• Fluent in Telugu and Hindi, with working English.
• Comfortable with Instagram, WhatsApp Business, and calling and chatting with customers.
• Confident, polite and persuasive, and able to close a sale.
• Basic skills in Excel.
• Interest in textiles, fashion or handloom is a strong advantage.

What We Offer:

• Fixed salary plus performance incentives on conversions
• Training on our products and sales process
• The chance to grow into a senior sales or wholesale role

To apply: Send your resume and a short note on your sales experience to Prasanna - 7989797128