Sales Manager

Key Responsibilities 

• Drive and manage the entire sales cycle from initial client greeting to closing high-value sales for gold, silver, and diamond inventory.
• Set, monitor, and achieve monthly, quarterly, and annual showroom/store sales targets.
• Handle high-value and VIP customer consultations, negotiations, and custom-order requests.
• Monitor market trends, gold/silver rate fluctuations, and competitor pricing to guide daily sales strategies
• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets
• Strengthen relationships with wholesale B2B clients in Hyderabad, Guntur, and Vijayawada region
• Drive business growth by increasing the sales from existing clients and onboarding new clients
• Conduct client visits, product presentations, and negotiations to close orders
• Work closely with KAMs to follow up for payments, maintaining credit discipline and healthy receivables Client Servicing
• Collaborate with Client Servicing Head and Key Account Managers (KAMs) for handling the client accounts 

Systems, Processes & Policies

• Implement SOPs and structured workflows for jewellery stock management, client servicing, quality checks, and dispatch operations

• Ensure full compliance with company policies, documentation standards, and reporting systems related to B2B sales and stock movement

• Enforce strict adherence to regulatory requirements for gold, diamonds, billing, and client transactions

• Continuously review and enhance processes to improve efficiency, security, and scalability of sales office operations 

People Management

• Mentor and coach subordinates to handle greater responsibilities by providing off the job and on the job training

• Monitor and manage attendance and leaves of the team and ensure that the team/department is adequately manned at all times

• Evaluate the performance of the team to identify performers and laggards and recommend necessary action to the management

• Ensure that all policies and procedures are adhered to by the team 

Market Intelligence & Competitor Analysis 

Monitor competitor products, collections, pricing, and promotional strategies within the B2B gold and diamond jewellery sector

• Track competitor presence and performance in Hyderabad, Guntur, Vijayawada, and nearby markets

• Identify trends in client preferences, buying patterns, and communicate to the management

• Provide actionable insights to management and internal teams (design and production) to help in decision-making on sales, product mix, product offerings and expansion opportunities

• Provide timely insights to management and design team to strengthen product offerings, pricing, and client engagement

• Evaluate competitor client servicing approaches to benchmark and enhance Chintamani Gold’s service standards