Presales Executive

Pre-sales & CRM Executive

Rishi Datla Associates Llp · Hyderabad · Full-time · Office-based

The role

You'll be the first voice a client hears. You'll respond to every enquiry quickly, understand what the client needs and book them in to meet our Sales Manager. You'll also keep our lead records accurate so no enquiry is forgotten.

What you'll do

Respond to every enquiry

• Call every new enquiry on the same day: website, social media, WhatsApp, referrals and walk-ins.
• Ask the right questions: type of work, property, location, area, budget and timeline.
• Share our portfolio, brochures and project photos on WhatsApp and email.

Book meetings

• Book office meetings and site visits for the Sales Manager.
• Confirm appointments and send reminders to clients a day before.
• Brief the Sales Manager on each client before the meeting.

Follow up

• Follow up leads on the agreed dates by phone and WhatsApp.
• Stay in touch with leads who aren't ready yet, and reach out again at the right time.
• Collect feedback from clients who chose not to go ahead, and note the reason.

Keep the records

• Enter every lead, call and outcome in our Lead CRM the same day.
• Share a daily list of calls made, meetings booked and follow-ups due.
• Prepare the weekly lead report for the Monday sales review.
• Tell the marketing team which campaigns and sources bring the best leads.

What we're looking for

• 1 to 3 years in pre-sales, tele-sales or customer service, preferably in interiors, real estate or home services. Freshers with excellent communication may apply.
• A clear, friendly and confident phone manner.
• Speaks English, Telugu and Hindi.
• Organised and reliable with follow-ups and records.
• Comfortable with Excel or Google Sheets, a CRM, WhatsApp Business and email.
• A graduate in any discipline.

Good to have

• Basic knowledge of home interiors: modular kitchens, wardrobes, false ceiling and finishes.
• Experience with leads from Instagram, Facebook or property portals.

What we offer

• Salary: ₹12000–₹20000 per month, based on experience.
• Incentives on meetings that turn into projects.
• Training in interiors and construction sales, and a clear path to a sales role.

How to apply

WhatsApp your CV to +91 95595 58338 with the subject "Pre-sales Executive". We'll call shortlisted candidates for a short phone round first, since this role is about calls.