Sales Telecaller

Key Responsibilities:

1.     Lead Calling & Engagement

o  Call all the generated leads provided by the marketing/sales team.

o  Introduce project details clearly and build interest.

o  Understand customer needs, budget, and preferences.

2.     Follow-ups & Conversion

o  Follow up consistently with warm leads until closure.

o  Address queries related to pricing, approvals, amenities, and location benefits.

o  Convince customers to schedule project demos and site visits.

3.     Scheduling Site Visits

o  Fix appointments and confirm dates/times for customer visits.

o  Coordinate with the sales team for smooth site visit arrangements.

o  Send reminders to ensure maximum attendance.

4.     Customer Relationship Management

o  Build rapport and trust with prospective buyers.

o  Share project brochures, videos, or WhatsApp details as required.

o  Ensure high-quality customer experience during the telecalling process.

5.     Data & Reporting

o  Update lead status in CRM/Excel after every call.

o  Track conversion funnel (Interested → Visit Scheduled → Visit Done → Booking).

o  Share daily/weekly call and visit scheduling reports with the manager.

6.     Target Achievement

o  Achieve daily calling and site visit scheduling targets.

o  Support the sales team in maximizing closures.

Skills Required:

·       Strong communication & convincing power.

·       Good follow-up skills & persistence.

·       Customer service mindset with polite tone.

·       Basic real estate project knowledge.

·       Organized and disciplined in maintaining records.