Store Incharge

Key Responsibilities

1. Operations Management

• Oversee day-to-day outlet operations
• Ensure timely production and display of bakery products
• Maintain store cleanliness, hygiene, and food safety standards
• Monitor equipment maintenance and functionality

2. Sales & Customer Service

• Ensure excellent customer service and customer satisfaction
• Drive sales through promotions, upselling, and product displays
• Handle customer queries, complaints, and feedback professionally
• Track daily sales and meet revenue targets

3. Staff Management

• Supervise, train, and schedule staff
• Monitor employee performance and provide feedback
• Ensure proper staffing during peak hours
• Maintain team discipline and motivation

4. Inventory & Stock Control

• Manage raw materials and finished goods inventory
• Coordinate with suppliers and vendors
• Minimize wastage and control costs
• Conduct regular stock audits

5. Financial Management

• Handle billing, cash management, and daily reconciliation
• Monitor expenses and profitability
• Prepare sales reports and MIS reports

6. Compliance & Quality Control

• Ensure compliance with food safety regulations (e.g., FSSAI standards)
• Maintain product quality and consistency
• Follow SOPs for baking, storage, and handling

Qualifications & Skills

• Bachelor’s degree or diploma in Hospitality, Food Production, or related field
• 2–5 years of experience in bakery/food retail management
• Strong leadership and team management skills
• Good communication and customer service skills
• Knowledge of inventory and cost control
• Basic computer skills (POS systems, MS Excel)

Key Competencies

• Leadership & decision-making
• Customer focus
• Attention to detail
• Time management
• Problem-solving

Working Conditions

• Flexible shifts, including weekends and holidays
• Standing for extended periods
• Fast-paced retail environment

If you want, I can tailor this JD specifically for:

• A premium bakery brand
• A small local outlet
• A chain/franchise model
• Or include salary benchmarks for India

Just tell me 👍