CRM Executive
Lunawat GemsFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
30 applicants
Benefits include: Overtime Pay, PF, ESI (ESIC)
Job Description
Manage customer emails, calls and WhatsApp queries and ensure timely responses.
Handle customer orders from order receipt to processing and dispatch.
Coordinate with Production, PPC, PP and other departments for order follow-up.
Prepare and regularly update the Shipment Calendar.
Monitor Customer Promise Date (CPD) Reports and ensure timely order completion.
Resolve customer queries related to orders, production, dispatch and delivery.
Coordinate with production teams for pending orders and priority requirements.
Update FMS/CRM sheets and customer-related reports on a daily basis.
Prepare and process new and repeat orders.
Coordinate for required production approvals/signatures.
Maintain proper customer documentation and records.
Follow up on pending payments wherever required.
Coordinate with senior management regarding important customer queries and order-related issues.
Maintain good relationships with customers and ensure a high level of customer satisfaction.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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