Customer Support Executive
Sag Infotech Private LimitedFixed
₹12,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹12,000 - ₹17,000
Earning Potential
₹17,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
34 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job description
Roles and Responsibilities
- Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
- Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
- Collaborate with internal teams to resolve complex issues that require escalation.
- Document customer interactions using CRM software for accurate tracking and reporting purposes.
- Maintain a high level of professionalism while communicating with customers.
Desired Candidate Profile
- 0-2 years of experience in similar industry.
- Strong communication skills (verbal & written) for effective interaction with customers.
- Basic knowledge of computer hardware, networking fundamentals, and operating systems.
Role: Technical Support - Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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