Document Verification Executive (Office)

Job Description for a Back Office Executive – RCU/FCU role.

Job Description: Back Office Executive – RCU / FCU Department: Operations / Risk & Compliance Job Location: As per company requirement Reporting To: RCU/FCU Team Lead / Manager Job Summary:The Back Office Executive (RCU/FCU) is responsible for verifying customer, employment, and document details to prevent fraud and ensure compliance with company and regulatory guidelines. The role involves data validation, coordination with field teams, analysis of discrepancies, and timely reporting.

• Key Responsibilities:Conduct RCU (Risk Containment Unit) and FCU (Fraud Control Unit) checks as per defined process.
• Verify KYC documents, application details, employment data, address, and financial information.
• Perform tele-verification and backend checks for customers and vendors.
• Analyze cases for discrepancies, red flags, and potential fraud indicators.
• Coordinate with field verification teams for address, office, and reference checks.
• Update verification status, remarks, and findings in the system accurately.
• Maintain proper documentation and audit-ready records.
• Escalate suspicious or high-risk cases to seniors as per SOP.
• Ensure TAT adherence and daily productivity targets.
• Follow all compliance, confidentiality, and data security norms.
• Required Skills & Competencies:Basic knowledge of RCU/FCU processes.
• Good analytical and observation skills.
• Strong attention to detail.
• Working knowledge of MS Excel and internal portals.
• Clear communication skills (verbal & written).
• Ability to handle pressure and meet deadlines.
• Educational Qualification:Graduate in any discipline (preferred).
• Relevant experience in RCU/FCU, banking, NBFC, or verification process is an advantage.
• Experience:1–3 years experience in back office, RCU, FCU, or verification profile.
• Key Performance Indicators (KPIs):Accuracy of verification reports.
• Timely closure of assigned cases.
• Quality score and audit feedback.
• Adherence to SOP and compliance standards.