Sales & Service Engineer

3 To 5

Years –

Hands on experience Service and AMC

Core Skills:

ü  Excellent Communication skill

ü  Spares and AMC management

ü  Site

Handling Skills

ü 

RCA (Root cause analysis) & FMEA

(failure modes and effects analysis) skills

ü  Customer

Handling Management

ü  Techno

Commercial & negotiation

ü  KRA’s

– Result Oriented

Job description

·      

Installation of doors at the site.

·      

Contractor evaluation, training and workforce planning as per

the project schedule.

·      

Assertively communicate with customers and internal stakeholders

regarding installation progress, site challenges and site requirement.

·      

Coordinate with other teams at the site and ensure commissioning

as per the project schedule.

·      

Report and resolve the site challenges with CFT support.

Responsibilities

Installation work and Team management-

·      

Work as Installation Incharge and take full ownership of

installation and commissioning at the site.

·      

Make a detailed plan of site execution.

·      

Ensure site readiness to initiate the installation, viz.

physical verification of site, site survey, material storage area, the

entrance of MHE, accommodation and conveyance.

·      

Mobilize the Installation team and travel site for installation.

·      

Reconcile material at the site before initiating the

installation activities.

·      

Gain technical expertise to ensure First Time Right (FTR)

installation.

·      

Coordinate with Automation & Software teams to smoothly

complete the Software activities.

·      

Ensure that installation & commissioning is in progress as

per the schedule.

·      

Audit the installation of racking w.r.t. FEM standards.

·      

Participate actively in the CAPA drive.

·      

Ensure installation quality and Process Improvement.

·      

Deliver maintenance training to customers.

·      

Make and share as build drawing of project after completion of

project.

Installation Contractor

Management-

·      

Make RFQ for contractors in line with project requirements.

·      

Contractor quotation evaluation.

·      

On-site material handling equipment hiring quotation evaluation.

·      

Coordination with the contractor for deputation/mobilization

/demobilization of his team as per project requirement.

·      

Maintaining compliance documents at the site.

·      

Maintain and share site attendance of contract workforce for

tracking the compliances.

ISO audit-

·      

Follow ISO processes during site execution.

·      

Maintain all records.

Authorities

·      

Contractor team mobilization/demobilization decision making.

Essential

·      

Bachelor of Engineering / B Tech. (Mechanical) and Diploma

(Mechanical) preferred