Customer Experience & Merchandising Associate
EarthamentsFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
25 applicants
Job Description
What you will do-
- Be the first voice of EARTHAMENTS for clients, in the studio, on the phone, over email and on social media
- Manage orders from confirmation through dispatch and delivery, including custom requests, returns and exchanges
- Merchandise the physical store and keep online listings accurate, current and well presented
- Coordinate between clients, the studio team and our artisans so everyone stays informed
- Keep order records and client communication organised and easy to trace
Who you are
- An excellent communicator in English, Bengali and Hindi, both spoken and written
- Composed and warm with clients, and clear and firm with timelines
- Organised and detail-minded, the kind of person who notices a missing clasp or a delayed parcel before anyone asks
- Comfortable with e-commerce platforms, spreadsheets and messaging tools
- Drawn to craft, design or jewellery (prior retail or client-facing experience is a plus)
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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