Sales Co-ordinator

Job Title

Sales Coordinator

Department

Sales

Experience

3-4 years of relevant experience; automobile sector experience preferred/required

Job Summary:-

We are looking for a proactive, organized, and customer-focused Sales Coordinator with 3-4 years of experience. The successful candidate will support the sales team with order processing, customer communication, sales documentation, coordination with internal departments, and timely follow-up to help ensure a smooth sales process and a positive customer experience.

Key Responsibilities:-

• Coordinate with the sales team, customers, dealers, distributors, and other relevant stakeholders to support daily sales operations.
• Prepare quotations, sales orders, invoices, delivery documents, and other sales-related records as required.
• Track customer enquiries, leads, orders, deliveries, and pending actions; ensure timely follow-ups.
• Coordinate with inventory, logistics, service, accounts, and other departments to support order fulfilment and on-time delivery.
• Maintain accurate customer databases, sales reports, order trackers, and records in Excel, CRM, or the company’s sales system.
• Assist the sales team in preparing daily, weekly, and monthly sales reports and performance updates.
• Respond to customer queries professionally and escalate complaints or delivery issues to the appropriate team.
• Monitor order status, stock availability, dispatch schedules, and delivery commitments, especially where automobile products or parts are involved.
• Support sales meetings, customer visits, dealer coordination, and other sales administration activities.
• Ensure all documentation and processes follow company policies and established procedures.
• Skilled in social media technology and AI tools.

Eligibility & Required Qualifications:-

• 3-4 years of experience in sales coordination, sales administration, or a similar role.
• Graduate in any discipline; a business, commerce, or management qualification is an advantage.
• Candidates with experience in the automobile industry—such as automobile dealerships, OEMs, auto components, spare parts, or vehicle distribution—are strongly preferred.
• Good working knowledge of MS Excel, MS Word, email, and CRM/ERP or sales management systems.
• Strong communication, coordination, follow-up, and customer-service skills.
• Good attention to detail, time management, and ability to handle multiple tasks.
• Ability to work collaboratively with sales and cross-functional teams.

Preferred Skills:-

• Understanding of automobile sales processes, dealer networks, vehicle/parts orders, or dispatch coordination.
• Experience maintaining sales trackers, MIS reports, quotations, and order documentation.
• Professional telephone and email etiquette.
• A solution-oriented approach and a sense of ownership for assigned tasks.

Key Competencies:-

• Communication
• Customer Focus
• Planning & Organisation
• Accuracy
• Teamwork
• Follow-up
• Problem Solving

How to Apply:-

• Interested candidates who meet the above criteria may share their updated CV to the contact number.