Back Office Staff

Job Description – Back Office Staff (Female)Position: Back Office Executive

Gender: Female

Job Type: Full-Time

Location: Mumbai

Experience: 0–2 Years

Salary: As per experience and interview

• Job Responsibilities: Handle day-to-day back-office and administrative activities.
• Maintain and update company records, databases, and documents.
• Prepare reports, quotations, invoices, and other office documents.
• Handle data entry and ensure accuracy of information.
• Coordinate with customers, students, vendors, and internal team members through phone, WhatsApp, and email.
• Follow up with customers/students regarding enquiries, payments, appointments, and required documents.
• Maintain proper records of calls, enquiries, and follow-ups.
• Assist the management and team with regular administrative tasks.
• Manage emails, WhatsApp communication, and other official correspondence.
• Ensure all office documentation is properly maintained and updated.
• Required Skills: Good communication skills in Hindi and English.
• Basic knowledge of MS Word, MS Excel, Google Sheets, and Email.
• Good typing and data-entry skills.
• Ability to manage multiple tasks and maintain records accurately.
• Good follow-up and coordination skills.
• Positive attitude, punctuality, and willingness to learn.
• Candidates with prior experience in back-office, telecalling, administration, or customer support will be preferred.
• Candidate Profile: Female candidates preferred.
• Fresher candidates can also apply.
• Should be responsible, disciplined, and well-organized.
• Should be comfortable communicating with customers and team members.
• Immediate joiners will be preferred.

Working Hours: Full-Time | As per company schedule

How to Apply: Interested candidates can share their updated CV/Resume with the HR/Recruitment Team for further discussion and interview scheduling.