Assistant Restaurant Manager

We are looking for a skilled and customer-oriented Assistant Restaurant Manager to manage daily brewpub and restaurant operations, lead the service team, ensure excellent guest experiences and achieve business targets.

Key Responsibilities

• Manage daily restaurant and brewpub operations.
• Supervise, train and motivate the service team.
• Ensure excellent guest satisfaction and service standards.
• Handle customer complaints and guest queries.
• Monitor daily sales, upselling and revenue targets.
• Manage inventory, stock control and minimise wastage.
• Ensure proper coordination between kitchen, bar and service teams.
• Maintain hygiene, grooming and company SOPs.
• Prepare duty rosters and monitor staff performance.

Required Skills

• Strong leadership and team management.
• Excellent communication and guest-handling skills.
• Knowledge of food and beverage operations.
• Sales, upselling and revenue management.
• Inventory and cost control.
• Problem-solving and decision-making.
• Knowledge of POS systems and MS Excel.
• Ability to manage operations during peak hours.

Eligibility

• Minimum 2 years of experience in the hospitality sector.
• Experience in restaurants, pubs, bars or brewpubs preferred.
• Hotel Management or Hospitality qualification preferred.
• Knowledge of craft beer and bar operations will be an added advantage.