Financial Planner With Operation

Roles & Responsibilities – Financial Planning & Mutual Fund ExecutiveThe Financial Planning & Mutual Fund Executive will be responsible for supporting and coordinating all activities related to mutual fund investments, financial planning, client servicing, portfolio management support, and client engagement.

• 1. Financial Planning & Goal MappingAssist clients in identifying and mapping their financial goals, such as retirement planning, children's education, wealth creation, emergency planning, and other financial requirements.
• Collect and organize client financial information required for preparing financial plans.
• Support the preparation and presentation of goal-based investment and financial planning solutions.
• 2. Mutual Fund Investment PlanningAssist in planning and recommending suitable mutual fund investment options as per the client's financial goals and risk profile.
• Support SIP, lump sum, STP, and SWP planning and implementation.
• Prepare investment proposals and assist in explaining investment plans to clients.
• 3. Portfolio Review & MonitoringConduct periodic portfolio reviews and prepare portfolio review reports.
• Monitor client investments, SIP performance, asset allocation, and financial goals.
• Identify pending actions, portfolio changes, and review opportunities for discussion with the financial advisor.
• Coordinate with clients for regular portfolio review meetings.
• 4. SIP Setup & Investment ExecutionCoordinate the complete process for new SIP registrations, modifications, increases, pauses, and cancellations.
• Follow up for required documents, mandates, bank details, and other investment-related formalities.
• Track pending SIP and transaction requests until successful completion.
• 5. Client Documentation & Account CreationCollect, verify, and maintain required client documents, including KYC, PAN, Aadhaar and other relevant investment documents.
• Coordinate for new investor account creation and KYC-related processes.
• Ensure proper documentation and timely completion of client onboarding requirements.
• Maintain accurate and organized client records.
• 6. Client Engagement & Relationship ManagementConduct regular client engagement activities to maintain strong relationships.
• Connect with clients for important occasions, investment updates, portfolio reviews, and service requirements.
• Coordinate client review meetings, calls, and follow-ups.
• Ensure timely responses to client queries and service requests.
• 7. Follow-Up & Client CoordinationMake regular follow-up calls to clients regarding pending investments, SIPs, documentation, reviews, and service requests.
• Send follow-up communications through phone calls, WhatsApp, and email.
• Maintain a proper follow-up tracker and update the status of each client interaction.
• Ensure no important client request or pending activity is missed.
• 8. Email & WhatsApp CommunicationDraft and send professional emails for investment-related follow-ups, documentation, portfolio reviews, and client servicing.
• Send WhatsApp follow-ups, reminders, investment updates, and client engagement messages.
• Maintain professional and timely communication with clients.
• 9. New Client Acquisition SupportCoordinate with prospective clients for initial information and documentation.
• Schedule appointments and meetings with the Financial Advisor.
• Assist in completing the onboarding process for new clients.
• Maintain and update the prospective client and lead database.
• 10. MIS, Reporting & Compliance SupportMaintain updated records of clients, investments, SIPs, pending documentation, and follow-ups.
• Prepare daily, weekly, and monthly MIS reports.
• Ensure proper data confidentiality and professional handling of client information.
• Follow all applicable company processes, compliance requirements, and investment documentation procedures.

Key ObjectiveTo provide end-to-end support for financial planning and mutual fund services, ensuring smooth client onboarding, proper goal mapping, timely investment execution, regular portfolio reviews, effective client engagement, and consistent follow-up to build long-term client relationships.