Sales Support Executive

Sales Support ExecutiveHelp turn customer requirements into accurate, timely execution.Job Summary

Swift Technoplast is looking for a Sales Support Executive to support its B2B sales operations through accurate quotations, order processing, CRM management, customer coordination and internal follow-up.

This role is suitable for someone who enjoys structured coordination, customer communication and taking ownership of pending actions in a manufacturing environment.

• Key ResponsibilitiesPrepare accurate quotations and sales documents.
• Process customer orders and maintain required documentation.
• Update CRM records, enquiry status and follow-up activities.
• Coordinate with Sales, Production, Quality, Accounts, Stores and Dispatch.
• Track order progress and communicate relevant updates.
• Follow up on pending enquiries, quotations and customer requirements.
• Identify gaps or delays and escalate them with proper information.
• Prepare regular sales support and pending-action reports.
• SkillsSales coordination and follow-up
• Customer communication
• MS Excel and basic reporting
• CRM/data management
• Quotation and order processing
• Documentation accuracy
• Cross-functional coordination

Experience2-5 years of relevant experience preferred.

Candidates with experience as a Sales Coordinator, Sales Support Executive, Sales Operations Executive, Order Processing Executive or Customer Coordination Executive may be considered.

• Relevant / Comparable IndustriesIndustrial manufacturing
• Plastics and material handling
• Industrial packaging
• Engineering products
• Automotive
• Logistics and warehousing
• Pharmaceuticals/FMCG supply businesses
• Chemicals and industrial products

Candidates from comparable B2B industries with relevant experience are also encouraged to apply.

EducationGraduate preferred, particularly B.Com, BBA, BMS or equivalent. Relevant practical experience may also be considered.

Who Should Apply?Apply if you are organised, dependable and comfortable managing multiple follow-ups while maintaining accuracy. This role offers exposure to B2B manufacturing, customer requirements and cross-functional business operations.