Telesales Executive

Role Overview

A Telesales Executive is responsible for selling products or services directly to customers over the phone. Their primary goal is to reach out to leads, pitch the company's offerings, and close sales to meet specific targets.

Key Responsibilities

• Lead Generation & Outbound Calling: Call potential or existing customers from a given database to pitch products, services, or upgrades.
• Sales Pitching: Understand customer needs and explain how the company's offerings provide value, effectively handling objections or hesitation.
• Closing Deals: Guide customers through the buying process, confirm pricing, and close the sale over the phone.
• Data Management: Keep an accurate log of all calls, customer feedback, and sales pipeline status in a CRM (Customer Relationship Management) software.
• Target Achievement: Consistently meet or exceed weekly and monthly sales quotas and call-volume metrics.

Key Requirements

• Core Skills: Exceptional verbal communication, active listening, and persuasive negotiation skills.
• Soft Skills: A thick skin (resilience against rejection), high energy, and the ability to work under pressure to hit targets.
• Experience & Education: A high school diploma or a Bachelor's degree in any field. Prior experience in a call center, customer service, or telemarketing role is a major advantage.