Client Relationship Executive

Location: Sector 62, Noida

Experience: 0–1 Years

Employment Type: Full-time

About the Role:

We are looking for a Client Success Executive who will be responsible for managing client communication, onboarding, coordination, and follow-ups. The ideal candidate should be confident in communication, organized, proactive, and willing to learn.

Key Responsibilities:

• Assist in client onboarding and ensure a smooth transition after deal closure.
• Act as a communication link between clients, sales, and internal teams.
• Coordinate project execution, regular follow-ups, and timely service delivery.
• Handle client queries and ensure timely resolution of concerns.
• Maintain client records, onboarding updates, and regular reports.
• Follow up with clients to understand their requirements and ensure satisfaction.
• Identify potential upselling opportunities and communicate them to the concerned team.

Requirements:

• 0–1 year of experience in Client Servicing, Client Success, Customer Support, or a similar role.
• Freshers with strong communication and coordination skills can also apply.
• Excellent verbal and written communication skills.
• Good follow-up and relationship-building skills.
• Basic knowledge of MS Excel/Google Sheets.
• Ability to manage multiple tasks and coordinate with different teams.
• Positive attitude, willingness to learn, and strong ownership.

Key Skills:

Client Communication | Client Handling | Coordination | Follow-ups | Relationship Management | Reporting | Problem Solving | Communication Skills