Tech Mahindra Ltd

Customer Support Executive ( International )

Tech Mahindra Ltd
Noida
₹29,000 - ₹44,000 monthly

Fixed

₹29,000 - ₹44,000

Earning Potential

₹44,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

6 applicants

6 applicants

Benefits include: PF, 5 working days, Two-way cab

Benefits include: PF, 5 working days, Two-way cab

Job Description

Handle inbound and outbound customer interactions through voice support channels.

 Manage calls in high-paced semi technical environment while maintaining high service quality standards.

 Resolve customer queries, complaints, and technical issues within defined timelines.

 Diagnose and troubleshoot basic to intermediate technical issues using knowledge base.

 Provide accurate information and effective solutions to customers.

 Document customer interactions, resolutions, and follow-up actions in relevant ticketing tool.

 Escalate unresolved issues to appropriate teams as per process guidelines.

 Collaborate with internal stakeholders to ensure timely issue resolution.

 Maintain professionalism and customer empathy during all interactions.

 Adhere to company policies, compliance requirements, and operational procedures.

 Required to work on Indian holidays

Job role

Work location
Work locationNoida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
Skillsbpo, Customer support, International calling, Inbound calling, Inbound calls, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 36 years
Gender
GenderAny gender

About company

Name
NameTech Mahindra Ltd
Address
AddressNoida, Uttar Pradesh, India
Job posted by Tech Mahindra Ltd

Similar jobs you can apply for

Marketing

Sales & Marketing Manager

The Lift Factory Gym Sonepat
Lakshmi Nagar, Sonipat
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English

Sales Executive

Snjr Movement Clubs
Sector 82A, Gurgaon/Gurugram
₹20,000 - ₹40,000*
Work from Office
Full Time
Any experience
Basic English

Sales Manager

GSS Aircon Co.
Sector 47, Gurgaon/Gurugram
₹20,000 - ₹60,000
Work from Office
Full Time
Min. 3 years
Basic English
Rtn Propusers Private Limited

Real Estate Sales Executive

Rtn Propusers Private Limited
Sector 65, Gurgaon/Gurugram
₹15,000 - ₹32,000*
Work from Office
Full Time
Any experience
Basic English

Inside Sales Executive

Skytend Consulting Group
Sector 15, Noida
₹22,000 - ₹33,000*
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
AS Sports and Infra

Sales Executive

AS Sports and Infra
Sector 63, Delhi-NCR
₹16,000 - ₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English

You can expect a minimum salary of 29,000 INR and can go up to 44,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Oct 2026. For more details, download apna app and find Night Shift jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!