Inside Sales Executive

About Ziyyara Edutech

Ziyyara Edutech Pvt. Ltd. is an online education platform dedicated to making quality education accessible through personalised, one-to-one live online tuition.

We connect students with experienced and qualified educators across various academic boards and curricula, helping them achieve their learning goals through customised educational solutions.

At Ziyyara, we believe every student has unique learning needs, and the right guidance can make a meaningful difference.

About the Role

We are looking for an enthusiastic, ambitious and target-driven Student Enrolment & Education Sales Executive to join our growing team.

In this role, you will be the first point of contact for prospective parents and students, understanding their academic requirements, providing personalised guidance and helping them choose the right tuition solution.

You will manage the complete enrolment journey, from handling incoming enquiries and counselling parents to converting prospective students into enrolled learners.

This is an excellent opportunity for individuals who enjoy communication, relationship building, sales and working in the education sector.

Key Responsibilities

1. Student & Parent Counselling

• Handle inbound enquiries from parents and students through calls, WhatsApp and other communication channels.
• Understand academic requirements, including grade, subjects, curriculum, examination board and learning objectives.
• Provide personalised guidance on suitable tuition programmes and learning solutions.
• Explain Ziyyara's teaching methodology, one-to-one learning approach and enrolment process.

2. Sales & Enrolment Management

• Convert qualified enquiries into successful student enrolments.
• Follow up with prospective parents and students to drive enrolment decisions.
• Build confidence and trust by addressing queries, concerns and objections professionally.
• Recommend appropriate tuition solutions based on student requirements.
• Achieve monthly enrolment, conversion and revenue targets.

3. Relationship Management

• Maintain professional and positive relationships with prospective parents and students.
• Ensure a smooth transition of enrolled students to the academic coordination team.
• Deliver a professional and customer-focused experience throughout the sales journey.

4. CRM & Performance Management

• Maintain accurate enquiry, follow-up and enrolment records in the CRM/LMS.
• Ensure timely follow-ups and proper documentation of all sales interactions.
• Monitor individual sales performance and work towards achieving assigned KPIs.
• Coordinate with internal sales, academic and operations teams.

Candidate Profile & Requirements

• Minimum qualification: Graduate or above.
• Excellent verbal communication skills in English.
• Strong interpersonal, persuasion and relationship-building abilities.
• Confident in speaking with parents and handling sales conversations.
• Customer-focused mindset with a passion for education.
• Ability to understand customer requirements and recommend suitable solutions.
• Comfortable working with CRM software, computers and digital communication tools.
• Self-motivated, organised and target-oriented.

Experience:

• Freshers with excellent communication skills are welcome.
• Candidates with experience in education sales, inside sales and tele-sales will have an advantage.

What We Offer

• Competitive salary with attractive performance-based incentives.
• Opportunity to earn additional rewards for achieving and exceeding sales targets.
• Structured training and professional development.
• Opportunity to build a career in the growing EdTech industry.
• Supportive and performance-driven working environment.
• Career growth opportunities based on performance and capabilities.

Performance Expectations

Success in this role will be measured through:

• Monthly enrolment and revenue achievement.
• Lead-to-enrolment conversion rate.
• Follow-up efficiency and lead management.
• Quality of parent counselling and customer experience.
• CRM accuracy and process compliance.