Customer Relations Manager
KBM Engineering Consultancy and Man Power Supply ServicesFixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
9 applicants
Job Description
### Job Description – Customer Relations Manager (CRM)
*Industry:* Manufacturing / Engineering / Process Industry / Industrial Equipment
*Experience:* 1–2 Years
*Employment Type:* Full-time
*Working Days:* 6 Days (Monday–Saturday)
*Weekly Off:* Sunday
*Work Mode:* Work from Office
#### Key Responsibilities:
* Act as the primary point of contact for customers.
* Handle customer queries, complaints, and escalations.
* Build and maintain strong, long-term customer relationships.
* Coordinate with Sales, Production, Quality, Dispatch, and Accounts teams.
* Provide timely updates regarding orders, deliveries, quotations, and services.
* Maintain customer records and CRM data.
* Track pending requests and ensure timely resolution.
* Conduct regular customer follow-ups and collect feedback.
#### Requirements:
* 1–2 years of experience in *Customer Relations / Customer Service / CRM*.
* Manufacturing/Industrial experience preferred.
* Excellent communication and interpersonal skills.
* Strong follow-up, coordination, and multitasking abilities.
* Ability to work under pressure and meet deadlines.
*📍 Location:* Taloja MIDC
*💰 Salary:18-20k
*📩 Interested candidates can share their updated CV.*
mrunalimeshram@kbmengg.com
Job role
Job requirements
About company
Similar jobs you can apply for
Business Development
Relationship Manager
RR Investors Capital Services Pvt LtdWork from OfficeFull TimeAny experienceBasic EnglishCustomer Inquiry Executive – Telecalling
Levis Estate ConsultantWork from OfficeFull TimeAny experienceBasic English
Marketing Executive
Boho Acoustics
Field JobFull TimeAny experienceBasic EnglishDigital Marketing Cum Business Development Executive
Vritti Solutions Ltd.Field JobFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Inside Sales Executive
Duru Cooperation Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Customer Relationship Officer
Kickass AdventuresWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 18,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 23 Sept 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!