Dispatch Supervisor

Position: Billing and Loading Supervisor

Department: Logistics

Reporting To: Logistics Manager

Job Purpose·      To ensure efficient billing, dispatch, loading, transportation coordination, inventory control, and compliance with safety standards while achieving customer delivery commitments and operational excellence.

Dispatch & Transportation Management·      Ensure timely dispatch of finished goods as per customer requirements and delivery schedules.

·      Coordinate with transporters for vehicle placement and availability.

·      Monitor vehicle turnaround time (TAT) and improve fleet utilization.

·      Track shipment movements and ensure on-time delivery performance.

·      Follow up on pending vehicle placements, unloading status, and customer clearance requirements.

·      Optimize transportation resources to support dispatch adherence targets.

Loading & Unloading Operations·      Supervise safe and efficient loading and unloading of materials.

·      Ensure proper material handling practices are followed.

·      Coordinate with crane operators, warehouse personnel, and transporters.

·      Ensure loading activities are completed as per dispatch plans and customer priorities.

Safety & Compliance·      Ensure compliance with all HSE requirements.

·      Ensure compliance with FPS vehicle safety requirements and safe driving practices.

·      Verify PPE compliance for drivers.

Inventory & Warehouse Control·      Ensure proper storage, identification, and traceability of materials.

·      Maintain housekeeping standards in logistics areas.

Documentation & SAP Operations·      Prepare invoices, e-way bills, delivery challans, packing lists, and dispatch documents.

·      Update dispatch transactions in SAP.

·      Maintain logistics records and shift reports.

·      Coordinate with Sales, Production, Quality, and SCM teams.

KPI Monitoring·      Vehicle Turnaround Time (TAT)

·      On-Time Delivery (OTD)

·      Dispatch Adherence

·      Logistics Cost Optimization

·      Safety Performance

·      Inventory Accuracy

·      Customer Satisfaction

Required Skills·      Knowledge of Logistics & Supply Chain Operations

·      SAP (MM/SD) Knowledge

·      Transportation & Fleet Management

·      Warehouse Operations

·      Strong Communication & Team Handling

·      Problem Solving and Decision Making

·      Safety and Compliance Awareness

Educational QualificationGraduate or Diploma in Logistics, Supply Chain Management, Engineering, Commerce, or a related field.

Experience3 to 5+ years of experience in Logistics, Warehouse, Dispatch, Transportation, or Supply Chain Operations