Back Office Executive

The Office Executive will be responsible for managing daily office operations, supporting accounting activities, coordinating sales follow-ups, customer calling, and assisting in marketing and dispatch-related tasks.

• Key ResponsibilitiesAccounting & Office OperationsMaintain basic accounting records, invoices, purchase entries, and expense tracking
• Assist with GST data preparation and coordination with CA
• Maintain files, documents, and internal records
• Handle daily office administrative activities
• Sales & Calling SupportMake outbound calls to customers for follow-ups, inquiries, and lead coordination
• Update leads, follow-ups, and customer details in Excel / ERP system
• Coordinate with sales and engineering team for quotations and order processing
• Marketing SupportAssist in basic digital marketing activities (WhatsApp, email campaigns, social media posting)
• Support data collection for marketing campaigns and exhibitions
• Maintain customer and vendor contact databases
• Dispatch & Parcel HandlingPack and dispatch material properly
• Coordinate with courier partners and maintain dispatch records
• Track shipments and update customers when required
• Required QualificationsGraduate in Commerce / Business Administration / Any relevant field
• Basic knowledge of accounting concepts
• Comfortable with calling customers and vendors
• Working knowledge of MS Excel, Word, and email
• Experience with ERPNext or any ERP system is an added advantage
• Required Skills & CompetenciesGood communication skills (Hindi & English preferred)
• Organized, disciplined, and detail-oriented
• Ability to multitask and handle responsibility independently
• Willingness to learn and grow with the organization
• Positive attitude and team-oriented mindset