Customer Care Executive
Coral Bling Services Pvt LtdFixed
₹18,000 - ₹32,000
Average Incentives*
₹2,000
Earning Potential
₹34,000
Fixed
₹18,000 - ₹32,000
Average Incentives
₹2,000
Earning Potential
₹34,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
4 applicants
Benefits include: Joining Bonus, Flexible Working Hours
Job Description
🚀 HIRING NOW – HSBC CREDIT CARD PROCESS
Position: Customer Service Executive
Company/Process: HSBC – Credit Card Customer Service
Location: Thane, Maharashtra
💼 Job Responsibilities
- Handle inbound customer calls related to HSBC credit cards.
- Resolve customer queries regarding credit card services, schemes, offers, and products.
- Provide accurate information and ensure customer satisfaction.
- Perform partial cross-selling of credit card products, schemes, and offers.
🎓 Eligibility Criteria
- Qualification: Graduate mandatory.
- Experience: Minimum 1 year of BPO inbound voice customer service experience.
- Communication: C1-level communication skills required.
- Good customer-handling and problem-solving skills.
- Candidate's CIBIL score and past loan repayment/default history will be checked as part of the screening process.
🕒 Shift & Weekly Off
- Day shift – rotational.
- Shift duration: 9 hours, including a 1-hour break.
- Tentative shift window: 6:30 AM to 8:30 PM.
- 2 rotational weekly offs.
💰 Salary
- In-hand Salary: up to 34,000 per month.
- CTC: ₹40,000 per month.
🚐 Transportation
- Centralized pickup and drop facility from Thane railway station.
📝 Interview Process
1. HR Round
2. Versant Test
3. Operations (OPS) Round
4. Client Round
Important: Versant Level 6 is mandatory before the client round.
📍 Job Location: Thane, Maharashtra
📩 Interested and eligible candidates can apply now!
Job role
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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