Operations Associate

Function Description:

This position will be a part of core team to manage operations related to client transaction as well as reporting and monitoring.

Responsibilities:

-      Target driven role in terms of business volumes, bulk / Prepaid sales, customer acquisition, client servicing, effective delivery and grievance handling related to customer transactions 

-      Continuous and proactive monitoring of client transactions to raise flag with respect to delays / non-delivery of goods

-      Co-ordinating with other teams within organization to resolve customer issues

-      Regular interactions with existing and potential customers

-      Adhering to various TAT specific to various functions and generating reports

Academic Qualifications:

-      B.Pharma / D.Pharma (Fresher / up to 1 year exp.) - Only Pharmacy grand need to apply

Functional Skills/Capabilities:

-      Language proficiency in Hindi and English (written and oral)

-      Knowledge of operating computers / internet

-      Sound knowledge of working on MS Word and MS Excel

Job type:

Permanent upon confirmation after probation period of 3 months