Customer Support Executive
Yennes InfotecFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Field Job
Full Time
Min. 2 years
Basic EnglishJob highlights
Fast HR reply
HR responded to 83% candidates in last 15 days
38 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, ESI (ESIC)
Job Description
Job Responsibilities
- We would expect you to achieve the responsibilities delegated at a minimum turnaround time
- Handle Customers issues at various locations in and around Tirupur on technical queries and other issues on Tally prime and give them the right solutions.
- It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client’s business process.
- Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
- Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
- Train the user on Tally prime and give quality knowledge on the features and uses.
- Update in the suite CRM and report on all the calls/ work done.
Job Specification:
- Looking only for Commerce Background Graduates.
- Must have knowledge as well as Experience in "Tally Prime".
- Only "Male" candidates are preferred.
- Must have a vehicle (2 Wheeler) willing to travel locally.
- In and around "Tiruppur" locations candidates are preferred.
- Coimbatore and Salem locations candidates who are willing to travel/Relocate are preferred.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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