Tata Capital Finance Ltd

Manager - CRM - Customer Service & Strategy - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM

Tata Capital Finance Ltd
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Manager - CRM - Customer Service & Strategy - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM

- Responsible for managing Customer Relationship Management (CRM) with a focus on customer service and strategic initiatives. - Oversee customer service operations and develop strategies to improve customer satisfaction and retention. - Coordinate with various teams to implement CRM tools and processes effectively. - Lead efforts to analyze customer data and feedback to enhance service delivery. - Manage CRM projects and ensure alignment with business goals. - Requires strong leadership and communication skills to manage teams and stakeholders. - The role is based in Mumbai/Thane area and involves working in a corporate office environment. - Ideal candidates should have experience in CRM, customer service management, and strategic planning.

Job role

Work location
Work locationThane, Mumbai - Lodha (I-Think Techno Campus) - B wing, I-Think Techno Campus, Building "B", 4th Floor, Off Pokhran Road No.-2,Behind TCS, Thane (West) - 400607, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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