Customer Care Specialist – US Process

International US Voice Process

Job Location: Marathahalli, Whitefield, Nagavara, shivaji nagar, kalyan nagar, koramangala, brookefield , Bengaluru

Process: International Voice Customer Support

Job Type: Full-Time

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• Eligibility Criteria Qualification: PUC, Graduates are eligible to apply
• Experience: Freshers and experienced candidates are welcome.
• Age Limit: 18–32 years.
• Communication: Excellent fluency in spoken and written US English.
• Strong listening, comprehension, and interpersonal skills.
• Good problem-solving abilities and a customer-centric mindset.
• Basic computer knowledge and the ability to navigate multiple systems.
• Willingness to work night shifts aligned with US business hours.
• Working Days: 5 days a week.
• Weekly Offs: 2 days off.
• Cab Facility: Two-way cab transportation within a 20 km radius of the office, subject to company transport policies.
• Training and process guidance will be provided as per company requirements.
• Looking only for english and hindi [for domestic company]
• no other regional languages required!!

Salary StructureFreshers: ₹19,000–₹23,000 per month (in-hand)

Experienced Candidates: ₹33,000–₹35,000 per month (in-hand)

Salary is subject to the candidate's experience, assessment, and applicable company policies.

Interview ProcessThe selection process consists of 3 rounds:

1. HR Round: Introduction, eligibility, shift flexibility, and salary discussion.
2. Aptitude Round: Assessment of logical reasoning and basic aptitude.
3. Operations Round: Communication assessment, customer-handling scenarios, and process suitability.

Interested Candidates, who meet the eligibility criteria and are interested in joining, are encouraged to apply

Quickly drop ur CV on @9071614446 [HR yahya] for more info.

Build your career in international customer support with us!