IT INCHARGE

Pay: ₹15,000.00 - ₹25,000.00 per month

Job description:

Job Description (JD) – IT In charge Mahi Hospitals Position

IT In charge/ Hospital IT Administrator

Department

Information Technology (IT)

Reporting To

Hospital Administrator / Operations Manager

Location

Mahi Hospitals

Job Summary

The IT Executive is responsible for managing and maintaining all hospital IT infrastructure, Hospital Information System (HIS), hardware, software, networking, data security, backups, and user support for smooth hospital operations.

Key Responsibilities1. Hospital Information System (HIS) Support

• Maintain and monitor HIS/EMR software
• Create and manage user accounts and permissions
• Resolve HIS-related issues for doctors, nurses, billing, pharmacy, and lab users
• Coordinate with software vendors for upgrades and troubleshooting
• Ensure accurate data flow between departments

2. Hardware Management

• Install and maintain desktops, laptops, printers, scanners, and biometric devices
• Troubleshoot hardware failures
• Coordinate AMC/service support for hardware equipment
• Maintain IT asset inventory

3. Network & Internet Management

• Monitor LAN/Wi-Fi connectivity across the hospital
• Configure routers, switches, and access points
• Ensure uninterrupted internet access
• Maintain CCTV network connectivity

4. Server & Database Maintenance

• Monitor server performance and uptime
• Perform daily data backups
• Verify backup restoration periodically
• Maintain database health and storage management

5. Data Security & Compliance

• Implement antivirus and endpoint security
• Ensure confidentiality of patient records
• Maintain password policies and access control
• Support NABH documentation and IT compliance

6. User Support & Training

• Provide technical support to hospital staff
• Train users on HIS modules and workflows
• Prepare user manuals and SOPs

7. Software & System Updates

• Install software patches and updates
• Monitor licensed software usage
• Ensure systems are updated and secure

8. Reporting & Documentation

• Maintain IT issue logs
• Prepare daily/weekly system reports
• Maintain hardware/software inventory records
• Document backup and recovery reports

Daily Duties Checklist

• Verify HIS application status
• Check server and network uptime
• Confirm successful data backup
• Resolve user complaints/tickets
• Check printer and pharmacy label systems
• Monitor CCTV recording status
• Ensure antivirus status is updated

Required SkillsTechnical Skills

• Networking basics (LAN/WAN/Wi-Fi)
• Windows Server administration
• SQL database basics
• Hardware troubleshooting
• Printer and peripheral support
• Backup and recovery management
• Basic cybersecurity knowledge

Software Knowledge

• HIS/EMR systems
• Microsoft SQL Server
• MySQL
• Windows Server
• Remote desktop/support tools

Educational Qualification

• Bachelor’s Degree in:
• B.Sc Computer Science
• BCA
• BE/B.Tech IT/Computer Science
• Diploma in Hardware & Networking

ExperienceLevelExperienceJunior IT Executive1–2 yearsSenior IT Executive3–5 yearsHospital IT Admin5+ years

Hospital experience preferred.

Preferred Certifications

• CCNA
• MCSA
• Hardware & Networking Certifications
• Cybersecurity certifications (preferred)

Working Conditions

• Rotational/on-call support during emergencies
• Support for 24×7 hospital operations
• Coordination with all departments

KPI / Performance Indicators

• HIS uptime percentage
• Ticket resolution time
• Backup success rate
• Network downtime incidents
• User satisfaction
• Security compliance adherence

Salary Range (India – Typical)RoleMonthly SalaryJunior IT In charge ₹15,000 – ₹25,000

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person