Senior Tele Sales Executive

SENIOR TELE-SALES EXECUTIVE – REAL ESTATE

Location: Gurugram

Employment Type: Full-Time | Work from Office

Industry: Real Estate

Department: Sales

Candidate Preference: Female candidates preferred

Job Summary

We are looking for an experienced, confident and target-oriented Senior Tele-Sales Executive to join our real estate sales team in Gurugram.

The candidate will be primarily responsible for generating prospects through cold calling, calling company-generated leads received from multiple platforms, qualifying potential property buyers, and maintaining consistent follow-ups until the customer progresses to a site visit, meeting or property event.

This is a completely in-house sales profile.

Regular field sales and daily site visits are not part of the role.

However, the company regularly organizes property events, customer meets and Hi-Tea presentations at hotels, malls and other premium venues, particularly on weekends. The candidate will be responsible for inviting prospective customers to these events and may be required to attend and assist the sales team during such events.

Key Responsibilities

• Cold Calling & Lead GenerationGenerate fresh prospects through cold calling and outbound calling.
• Call potential property buyers from available databases.
• Identify interested customers and understand their property requirements.
• Generate qualified prospects for the sales team.
• Achieve assigned daily, weekly and monthly calling targets.
• Build a healthy pipeline of potential property buyers through consistent calling.
• Call leads generated by the company through various platforms and marketing campaigns.
• Respond quickly to fresh enquiries.
• Understand the customer's:
• Property requirement
• Preferred location
• Budget
• Purpose of purchase
• Buying timeline
• Explain relevant projects and available property options.
• Qualify leads and identify serious prospects.
• Coordinate serious opportunities with the concerned Sales Manager/Closure Manager.
• Maintain systematic and persistent follow-up with prospective customers.
• Follow up through phone calls and WhatsApp wherever appropriate.
• Reconnect with old and inactive leads to identify fresh opportunities.
• Maintain a proper follow-up schedule so that potential customers are not missed.
• Nurture prospects who may not be ready to purchase immediately.
• Move qualified prospects towards meetings, presentations, property events and site visits.
• Calling and inviting prospective customers to company-organized events.
• Explaining the purpose and benefits of attending the event.
• Confirming customer attendance before the event.
• Maintaining regular follow-up with invited customers.
• Coordinating with the sales team regarding confirmed attendees.
• Attending selected weekend events whenever required.
• Assisting with customer interaction and coordination during the event.
• Following up with customers after the event for further sales discussions.
• CRM & ReportingMaintain accurate records of all leads and customer interactions.
• Update lead status, follow-up dates and customer responses regularly.
• Maintain daily calling and follow-up reports.
• Track appointments, meetings, event confirmations and site-visit opportunities.
• Share regular performance updates with the Sales Manager.
• Ensure that every potential lead is properly followed up and updated.

Candidate Requirements

2–4 years of experience in Tele-Sales, Telecalling, Inside Sales or similar sales roles preferred.

• Previous experience in Real Estate Tele-Sales will be strongly preferred.
• Female candidates preferred.
• Excellent communication and convincing skills.
• Strong command of Hindi and good working English.
• Confident and professional telephone etiquette.
• Strong follow-up and customer-handling skills.
• Comfortable making a high volume of outbound calls.
• Comfortable working with daily and monthly sales targets.
• Should understand and be comfortable working in a target-driven and performance-oriented sales environment.
• Ability to handle rejection positively and continue following up professionally.
• Basic knowledge of CRM, Excel or lead-management systems preferred.
• Willing to attend selected company-organized events on weekends when required.

Key Performance Indicators (KPIs)Performance will primarily be evaluated on:

• Daily outbound calls
• Meaningful customer conversations
• Fresh prospects generated through cold calling
• Company-generated leads contacted
• Follow-up consistency
• Qualified leads generated
• Meetings/site visits generated
• Customer confirmations for property events
• Actual customer attendance at events
• Lead-to-meeting/site-visit conversion
• Contribution towards successful sales closures
• CRM/reporting discipline

CompensationFixed Salary + Attractive Performance-Based Incentives

Final salary will be decided based on the candidate's experience, communication skills, previous real estate exposure and overall sales capability.

Additional performance incentives will be linked to achievement of defined sales and lead-generation targets.

Ideal Candidate

We are looking for a mature tele-sales professional who understands that successful real estate sales require consistent calling and persistent follow-up.

The ideal candidate should be comfortable working under sales targets, capable of handling a large lead database systematically, confident while communicating with property buyers, and focused on converting conversations into qualified opportunities, meetings, events and site visits.

This position is suitable for someone who enjoys sales but prefers a primarily office-based role rather than regular field sales.