Retail Store Manager

Position: Retail Store Manager

Key Responsibilities:

• Manage the overall day-to-day operations of the retail store.
• Achieve monthly sales targets and improve store performance.
• Lead, train, and motivate the sales team.
• Monitor staff attendance, grooming, discipline, and work performance.
• Ensure excellent customer service and resolve customer complaints.
• Maintain proper stock, inventory, displays, and visual merchandising.
• Monitor billing, cash handling, and daily sales reports.
• Coordinate with the warehouse and management for stock replenishment.
• Conduct regular stock checks and prevent stock loss or shortages.
• Ensure the store is clean, well-organized, and maintained properly.
• Prepare daily, weekly, and monthly sales and operational reports.
• Implement company policies, promotions, and marketing activities.
• Handle staff scheduling, leave management, and team coordination.

Required Skills:

• Good leadership and team management skills.
• Strong communication and customer service skills.
• Knowledge of retail sales, billing, and inventory management.
• Ability to achieve targets and solve operational issues.