Customer Care Executive

We are considering you for the role of CUSTOMER CARE with VIJAYSALES.

We are the pioneers in the Indian Retail Electronics format since 58 Years have expanded with a network of 172+ Branches across cities - Mumbai, Pune, Surat, Vadodara, Ahmedabad, Haryana, Delhi, Bangalore . Our enthusiastic team works constantly towards one common goal: “Guest Service – with Respect & Care”.

Come be a part of a vibrant culture, dedicated to customer service excellence and high ethical standards to deliver great value to customers.

Job brief

We are looking for customer care executives for our various branches in Mumbai who can handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.

Job Responsibilities

·        Handle all incoming calls from the customers.

·        Pleasantly interact with customers to ensure satisfaction.

·        Respond promptly to customer queries and resolve their issues.

·        Maintain details of enquiries, comments and complaints on CRM.

·        Communicate and coordinate with internal departments.

·        Follow up on customer interactions.

·        Maintain customer database on CRM.

Candidates Requirements

• HSC Passed or Any Graduate
• Should have minimum 6 months experience. Fresher’s can also apply.
• Good communication skills- verbal and written (English and Hindi).
• Customer satisfaction-oriented.
• Good listening and interpersonal skills.

Interested candidates can WALK-IN for their Interview on the below mentioned address :

Venue : Vijay Sales House, Patel corporate park, near MTNL telephone exchange & 24 karat cinema, Opp. Patel industry, S.V Road, Jogeshwari west,Mumbai-400 101.