Customer Relationship Manager
All India Institute Of Occult ScienceFixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Benefits include: PF, Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals
Job Description
Job Description – Customer Support Executive (CRM)Experience: 2–5 Years
Salary: ₹20,000 – ₹40,000 per month
Location: Kirti Nagar, New Delhi
Working Days: 6 Days a Week
Working Hours: 10:00 AM – 6:30 PM
- Job ResponsibilitiesHandle all types of customer queries, complaints, and escalations.
- Independently manage internal and external audits.
- Ensure 100% query resolution within defined timelines (TAT).
- Maintain CRM records, customer databases, and reports.
- Coordinate with internal teams to resolve customer issues.
- Conduct regular follow-ups to ensure complete query closure.
- Prepare audit reports and MIS documentation.
- Required Skills2–5 years of experience in CRM / Customer Support.
- Hands-on experience in handling all types of audits.
- Strong query-resolution and problem-solving skills.
- Good communication and MS Excel skills.
- Knowledge of CRM software and MIS reporting.
- Strong ownership and accountability.
Key Expectation: Take complete ownership of customer queries and audits, ensuring 100% resolution and timely closure.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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