Visa Counsellor

We are looking for a confident, motivated, and customer-focused Immigration Telecaller / Counsellor to join our team. The candidate will be responsible for handling client inquiries, explaining immigration and visa processes, generating leads, conducting follow-ups, and assisting clients with suitable visa options.

Key Responsibilities :

• Handle inbound and outbound calls with prospective clients regarding Study, Tourist, Work, PR, and other immigration visas.
• Understand clients’ profiles, requirements, qualifications, work experience, and immigration goals.
• Provide accurate information about visa processes, eligibility criteria, documentation, fees, and timelines.
• Counsel clients and recommend suitable immigration or visa options based on their profiles.
• Generate and convert leads through telephone calls, online inquiries, and follow-ups.
• Maintain regular follow-ups with prospective and existing clients.
• Maintain proper records of client information, inquiries, follow-ups, and applications.
• Coordinate with documentation and processing teams for smooth file handling.
• Build and maintain strong professional relationships with clients.
• Achieve individual and team sales/conversion targets.
• Stay updated with changes in visa rules, immigration policies, and application procedures.
• Handle client concerns professionally and provide timely assistance.

Key Skills :

Telecalling | Immigration Counselling | Lead Generation | Client Handling | Follow-up | Sales | Customer Relationship Management | Communication Skills | Visa Knowledge | Target Achievement

Experience :

0–2+ years in immigration, visa consultancy, telecalling, counselling, sales, or a related field

Pay: From ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off